Services and Government

Seertech is experienced in developing learning solutions for companies with a strong element of customer facing activity, where procedure, product knowledge and compliance are all crucial aspects of the business or public sector department.

 


Red Robin, America's leading gourmet burger chain turned to Seertech to develop a solution that would enable effective training for employees across 450 outlets. Read the case study 


Our iLearning PLUS Learning Management Solution is ideally suited to service industries, where large numbers of employees need to be trained to ensure maximum customer service standards. This is often required in businesses with high staff turnover, making ease of use imperative, together with rapid reporting and management access to idnividual profiles. 

The benefits

 Rapid training deployment for transient workforce in multiple locations

 Integration with broader human capital management framework to provide up to date profiles of each staff member

 Easy to use interface, ensuring maxium take-up by learners

 Multi-level permissions, enabling bespoke allocation of functions to various job roles and management levels

 Extensive reporting capabilties, to assess performance and to report on compliance criteria

 One system to suit multple needs within a larger business, with individual tailored portals all operating from one core system


With a diverse product range, Australia Post was struggling to manage its workforce, particularly those employed to handle seasonal demand peaks. Working with Seertech they were able to reduce face-to-face training, ensure consistent message delivery and increase the training completion rate for new employees. Read the case study 



Read more about the features of iLearning PLUS here 

 

Asia Pacific

L2, Suite 206, 19a Boundary Street
Rushcutters Bay
NSW 2011

Ph: +61 (0)2 9368 6700
Fax: +61 (0)2 9358 6265

Europe, Middle East and Africa

200 Aldersgate Street
London EC1A 4HD

Ph: +44 207 504 1348
Fax: +44 207 504 1349

North America

390 Union Blvd
Suite 415
Lakewood, CO 80228

Ph: +1 800 689 4711
Fax: +1 866 453 1575